Wednesday, 08 April 2020

Order now in the next 10.3 h for earliest delivery on 09 Apr 2020, 2.30pm - 6pm

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Indonesia Delivery Terms and Conditions

Order Information
  • Orders are chargeable in Singapore currency ($SGD).
  • Order must be made at least 3 working days in advance, excluding Saturdays, Sundays and Public Holidays in Indonesia and Singapore.

Delivery Information
  • Delivery charges are excluded in the price of the product. (Customer service officer will contact you to advise on the amount chargeable if any).
  • Recipient's address must be correct and please kindly ensure that someone is there to receive the gift.  If for any reason recipient is not at the point of delivery , a re-delivery charge will be imposed for each subsequent attempt to deliver your orders.

Change of Particulars
  • Any change of particulars (e.g. address, card message, and all details related to delivery) must be made within 1 working day before delivery.

Cancellation of Order
  • Cancellation of orders must be made at least 3 working days before date of delivery.
  • A late cancellation fee of 50% of the cost of the order will be imposed if the cancellation is made less than 3 working days in advance.

Exchanges / Refunds
  • There will be no refunds in the event the delivery has already been made.
  • In the event the order is delivered, the full purchase amount will apply.

Substitution and Policy
  • Noel reserves the right to substitute any item with another of equivalent or higher value depending on stock availability.
  • Prices are subject to change on festive seasons such as Christmas, Valentine's Day, Chinese New Year and Other big festives.
  • Fresh Fruits are dependent on seasonal availability.  

Exchanges / Refunds
  • All goods sold are non-exchangeable and non-refundable. 

    Please note that there are no loyalty points allocated to the purchase of gifts that are to be delivered outside Singapore.
    Corporate benefits do not apply to international orders